FleetPride Inc., a prominent truck and trailer parts distributor and services provider, is expanding B2B ecommerce.
The company, based in Dallas, has expanded its online inventory to include 1 million parts and made other ecommerce site updates. FleetPride has deployed a new search engine updated with artificial intelligence applications to help customers perform faster and more relevant searches and doubled the number of part cross references to 10 million to help customers find the exact part they need, the company says.
FleetPride ecommerce features
Darren Taylor, senior vice president, marketing and digital, FleetPride Inc.
“Our customers told us they need more available products and more delivery options to keep their trucks on the road,” says Darren Taylor, senior vice president of marketing and digital. “They expect to find the right product fast and easily order it with confidence, and we listened to them.”
FleetPride also is adding more new features. They include a “Complete The Job” tool, which helps customers find all the parts they need in one order based on technician repair data, real-time stock availability through a network of more than 300 locations, cash-back rebates on their online purchases and free standard shipping on select parcel orders of more than $200.
The company distributes heavy duty truck and trailer replacement parts. It offers products such as brakes and wheel ends, drive trains, suspensions, air conditioning, starters, alternators, and engine components.
Taylor will speak on a panel about B2B customer experience at the EnvisionB2B 2023 Conference & Exhibition in June in Chicago.
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