2022 Top 500 Report

Analyzing North America’s leading 500 online retailers
$499.00

Analysis of North America’s leading 500 online retailers. Includes over 100 charts, rankings by 2021 web sales, benchmarking data, growth analyses by category and merchant type, and an executive overview on the current state of ecommerce. 

For a deeper look at these leading retailers, access the raw data behind our analysis. Add the Top 500 Database

 

Save 50% When You Become a Member

Interested in this report and more of our upcoming research? Sign up for a Digital Commerce 360 Gold or Platinum Membership to receive two full calendar years of research reports for over 50% off individual prices, plus access to the data behind the analysis in select membership plans.

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2022 Top 500 Report

Call it the little guy’s vengeance. Or the new normal. Whatever you call it, the 500 largest online retailers in North America couldn’t beat the web sales growth of the next 500 largest retailers—a sharp reversal from 2020 growth figures.

Over the past year, the Top 500 fell dramatically short of the previous year’s performance—growing 2021 web sales by only a third of the 45.7% growth experienced in 2020.

But while 15.5% growth is not an underperformance, and the Top 500 still managed to both maintain and add to their collective pandemic gains, this pattern of slowed web growth is making many wonder: have ecommerce sales hit their ceiling?

Digital Commerce 360’s best-selling 2022 Top 500 Report has the answers. This research is the world’s most trusted source for rankings and insights on North American ecommerce.  

Built upon a year-long analysis of ecommerce sales and performance data, this report delivers the actionable data retailers need to find success in a reconfigured digital world.  

View the table of contents for full details on what’s included in the report. 

Published June 2022 

 

WHAT’S INCLUDED 

Rankings, Benchmarks and Category Data  

In addition to a full ranking of the Top 500 online retailers by 2021 web sales, this report includes fundamental category data on the 14 key merchant categories that make up the Top 1000.  

Here’s a sample of the Jewelry category data:

Our researchers also dedicate a section of the report to benchmarks on these topics and MANY more: conversion rates, AOVs, marketplace participation, free shipping and omnichannel services.

 

100+ Data-Packed Charts  

Start visualizing the power of strategies and trends in North American ecommerce and share critical data with your colleagues and clients.  

 

Executive Overview & Growth Analysis  

Read through our major findings on the increase in online shopping, notable shifts in 2021 and major ecommerce topics, including:   

  • Marketplaces, Conversion, Omnichannel & Amazon 
  • Fastest Growers & Newcomers
  • Finance: Bankruptcies/Acquisitions, IPOs, Venture & Private Equity Funding
  • Ecommerce Trends: Alternative Payments, Shipping/Returns, Inflation Worries  

Plus, explore extensive growth analyses by both category and merchant type, including retail chains, consumer brand manufacturers, direct marketers and web-only retailers  

 

WHY YOU SHOULD BUY IT 

Our best-selling 2022 Top 500 Report is used by online retailers, providers, financial firms and more across the globe to get an accurate and up-to-date view of ecommerce as it stands today and what to expect moving forward.  

The status of North American ecommerce is an important gauge for the industry overall and we provide the most comprehensive financial data and performance analysis available on these leading online retailers. 

 

OTHER CONTENT YOU MAY LIKE 

U.S. Top 500 Database  

Rankings by web sales and performance data on North America’s leading 500 online retailers

U.S. Top 1000 Report  

Analyzing North America’s leading online retailers, ranked 1-1,000

U.S. Top 1000 Database  

Rankings by web sales and performance data on North America’s leading 1,000 online retailers

U.S. Next 1000 Report 

Analyzing North America’s online retailers ranked just below the Top 1000 (1,001-2,000) 

KEY DATA FROM THE REPORT

  • The top 10 public retail chains (excluding W.W. Grainger Inc.) increased their collective web sales just 10.0% in 2021, down from 77.9% the year before 
  • The median online penetration for the top 10 retail chains in the Top 500 was 16.3% in 2021 
  • Tapestry, owner of the COACH handbag line and No. 60, was among the top three fastest-growing Top 500 retailers in 2021 
  • There’s one addition to the top 10 this year—Nike Inc., which moved up a spot on the list from No. 11 
  • In 2021, Amazon saw web sales growth of 17.9%, which earned it a 36.6% share of all Top 500 web sales 
  • Web-only retailers took the lion’s share of online sales again in 2021, collecting 46.9% of total Top 500 sales
$499.00

Analysis of North America’s leading 500 online retailers. Includes over 100 charts, rankings by 2021 web sales, benchmarking data, growth analyses by category and merchant type, and an executive overview on the current state of ecommerce. 

For a deeper look at these leading retailers, access the raw data behind our analysis. Add the Top 500 Database

 

Save 50% When You Become a Member

Interested in this report and more of our upcoming research? Sign up for a Digital Commerce 360 Gold or Platinum Membership to receive two full calendar years of research reports for over 50% off individual prices, plus access to the data behind the analysis in select membership plans.

See Membership Plans