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Consumers return to stores maintaining BOPIS and curbside pickup capabilities
Retail chains in the Top 500 in 2023 reflect a consumer more comfortable returning to in-store shopping while leveraging online buying capabilities. BOPIS for retail chains in the Top 500 reached 82.7% penetration in 2023, up from 76.3% in 2022. Curbside pickup for retail chains in the Top 500 declined to 47.5% adoption in 2023, […]