Merchants and consumers want an easy and secure online payment experience at checkout. If the process is difficult, merchants risk losing the sale. Trust is essential.

Join us to discuss the results of Digital Commerce 360’s survey, “Optimizing the E-commerce Payment Experience,” where merchants said their customers abandon carts when they are asked to enter their credit card information at checkout.

Join Veronica Correa Janssen, Global Head at Elavon Labs, James Anderson, Managing Director at Paze, and Gretchen Salois, Managing Editor, Editorial Content at Digital Commerce 360 as they discuss:

  • How merchants can reduce friction and eliminate steps during the checkout process.
  • Research that indicates financial-institution-offered digital wallets provide security without adding more transaction fees for merchants.
  • Why merchants benefit by providing customers with the payment options they want at checkout.
  • Why consumers trust their banks more than other providers to offer a digital wallet.

 

Sponsored by:

Speakers

Veronica Correa Janssen

Global Head Elavon Labs

James Anderson

Managing Director Paze

Gretchen Salois

Managing Editor, Editorial Content Digital Commerce 360

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